Forbes July 22, 2024
Ashok Manoharan, Founder/CTO FocusLabs.
Small business needs something other than hard work to succeed in this fast-moving world. They need new tools to help keep customers happy and grow their business. This is where an AI-based customer relationship management (CRM) system can help small businesses. From years of experience, I’ve seen firsthand how many small- to medium-sized businesses have used CRM tools to increase their operations efficiently. And now with the latest developments in AI, CRM tools can now enhance customer engagement and improve business growth.
The Magic Of AI In CRM
AI-powered CRMs are changing how small businesses take care of their customers. Regular CRMs are good at keeping track of contacts and sales, but they can’t do all...
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