Forbes December 11, 2024
Jorrit de Groot

Organizational change is notoriously challenging, with up to 70% of change initiatives failing. Why? Often, clunky interfaces, confusing processes, and poor communication transform potentially positive changes into productivity nightmares. Indeed, these obstacles are key contributors to the high failure rate of change initiatives. But what if there were a way to make these transitions smoother, more intuitive, and even exciting for employees?

Change management—the art of navigating organizational shifts—has traditionally been a two-front battle. The first challenge lies in implementing complex new systems, such as cloud Enterprise Resource Planning (ERP) solutions. The second, equally critical challenge is securing employee buy-in for the change itself. Underwhelming user experiences are a major reason why ERP implementations often fail.

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