Harvard Business Review July 3, 2024
Summary: AI offers many ways to enhance a company’s overall internal capabilities and skills. AI can be used to infer skills from employee profiles and their activity. AI can be used to classify learning content and make it more applicable and accessible for the whole workforce, as well as making learning more personalized to each individual. AI can be used to summarize, recommend, and augment learning content. GenAI, in particular, can be used by the world’s billion knowledge workers to boost performance, right in the flow of work. Research...
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