Commonwealth Fund April 21, 2021
Toplines
Much of the online information available to beneficiaries about Medicare plans is sponsored by organizations with commercial interests
Agents do not necessarily offer all available Medicare plans in an area, which affects consumer choice
Much of the online information available to beneficiaries about Medicare plans is sponsored by organizations with commercial interests
Agents do not necessarily offer all available Medicare plans in an area, which affects consumer choice
Abstract
- Issue: Much of the information available to beneficiaries shopping for Medicare Advantage, Medicare Supplement (Medigap), or Part D plans comes from agents (brokers) or health insurers.
- Goals: To understand the role of agents in shaping consumers’ Medicare choices and identify ways to better serve beneficiaries.
- Methods: Analysis of data...
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