Medical Economics September 30, 2025
Austin Littrell, Keith A. Reynolds

Key Takeaways

  • Agentic AI provides faster implementation, greater flexibility, and learning capabilities compared to traditional RPA in revenue cycle management.
  • Many medical groups struggle with rising claim denials, higher operating costs, and low automation levels.
  • Thorough vendor evaluation is crucial, as few companies offering “agentic AI” solutions deliver reliable, secure, and compliant systems.

At the MGMA Leaders Conference 2025 in Orlando, speakers outlined how “agentic AI” — adaptive, goal-driven automation — could transform revenue cycle workflows, from prior authorizations to collections, while cautioning practices to separate real solutions from hype.

In a Monday morning session at the MGMA Leaders Conference in Orlando, Raffaello d’Amore, head of product at...

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Topics: AI (Artificial Intelligence), Conferences / Podcast, Provider, RCM (Revenue Cycle Mgmt), Technology, Trends
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