Employee Benefit News August 31, 2023
Lee Hafner

When Sharon Nolen slipped on her outdoor stairs and injured her back in August 2022, she knew it was a bad fall. When an intense pain in her head lingered after she’d returned home from the emergency room, she wasted no time seeking additional medical guidance.

A family physician suspected that Nolen was experiencing a spinal fluid leak, and directed her back to the hospital, where she was referred to a specialist. Getting an appointment with that specialist? Nearly impossible.

“They had such a backlog I couldn’t get in to see a doctor,” Nolen says “I had a neurosurgeon assigned to me at the hospital, [but] felt like I was not getting good information, and there I was...

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Topics: Employer, Insurance, Patient / Consumer, Provider, Self-insured
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