Managed Healthcare Executive August 28, 2024
Briana Contreras

Sanjula Jain, Ph.D., chief research officer at Trilliant Health spoke with Managed Healthcare Executive in this part two interview on recent research that revealed where telehealth use stands after the pandemic. While it’s use is declining, Jain advised what areas are of best focus for investment.

Hospitals face a number of challenges when it comes to deciding where to invest in telehealth services post-pandemic, according to Sanjula Jain, Ph.D., chief research officer at Trilliant Health.

Two areas hospitals should invest in or consider balancing is clinical utility with patient and provider preferences. Jain stressed the importance of distinguishing between cases where telehealth is effective and those where in-person care may be necessary.

“There are very few clinical use cases that...

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