Becker's Healthcare April 3, 2024
Healthcare workers’ perceptions of safety at their organizations is improving, though a gap still remains between senior leaders and front-line workers, according to an April 2 Press Ganey report.
Press Ganey surveyed more than 1 million employees from 200 health systems in 2023. The poll included 19 questions related to safety culture across three domains: prevention and reporting, pride and reputation, and resources and teamwork.
Three takeaways:
1. Staff safety culture scores have risen from an all-time low of 3.96 (out of 5) in 2021 to 4.01 in 2023. This increase was largely driven by improvements around staff members’ perceptions of resources and teamwork, including views on adequate unit staffing.
“While these improvements are encouraging, there’s still a lot...
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