Healthcare IT Today April 24, 2024
The KLAS Research report on Global Patient Engagement 2024 found that healthcare organizations outside the US are investing in patient portals, digital front door experiences (self-scheduling and self check-in) and virtual care/patient monitoring.
Healthcare IT Today sat down with Everton Santos, Vice President of International at KLAS Research to hear his insights on this report.
“What we found is that patients in those regions are hungry for an online platform where they can see, not only their lab results, but also their medical history, schedule an appointment, check-in for an appointment, and pay their bills,” explained Santos.
According to Santos, being more patient-centric is just becoming more prevalent in regions like the EU and Asia, which is why there is...
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