Becker's Healthcare August 23, 2024
The next big disruptor transforming healthcare isn’t a retailer, tech giant or payer. It’s not private equity or regulators. It’s a force familiar to hospital C-suites, and underappreciated for years: patients.
C-suite executives from across the U.S. may think they’ve developed patient centric models and kept the patient’s best interests at heart, the way patients want to interact with healthcare is changing rapidly and instead of waiting for local institutions to catch up, they will find other options.
“One of the biggest disruptors in healthcare will be the increasing ability and demand for consumers to access care anywhere, any time,” said Roxanna Gapstur, PhD, RN, president and CEO of WellSpan Health in York, Pa. “Although many health systems have created...
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