Healthcare DIVE November 6, 2023
Emily Olsen

However, patient experience scores declined again, which could be the result of ongoing labor shortages, according to CEO Leah Binder.

Dive Brief:

  • Hospitals have reduced healthcare-acquired infections after seeing a significant spike during COVID-19, but facilities still have work to do to improve patient experience, according to the latest safety grades from The Leapfrog Group.
  • In a new report, the nonprofit assigned a letter grade to nearly 3,000 hospitals on how well they prevent errors, accidents and infections, and found more than 85% improved their performance on at least one of three dangerous healthcare-acquired infections as of this fall.
  • However, patient experience scores declined in 2023 nationally for the second year in a row, which could be...

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Topics: Health System / Hospital, Healthcare System, Patient / Consumer, Provider, Safety, Survey / Study, Trends
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