Becker's Healthcare September 12, 2024
Kelly Gooch

Hospitals and health systems understand fostering enthusiasm within staff pays for itself through retention of quality employees.

In recent conversations with Becker’s, leaders offered advice to peers who seek to move the needle in this area. Below are their responses.

Editor’s note: Responses have been lightly edited for clarity and length.

Lauren De Simon Johnson. Chief Human Resources Officer of Southcoast Health (New Bedford, Mass.): It’s all about the culture. [W]e spent the last five or six years trying to reshape our culture and making sure that employees know that they’re valued and that they have a purpose in the organization. [We tie] that back to our strategic plan so they understand, even though their job might not be...

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