Hospice News September 5, 2025
Hospices are applying artificial intelligence (AI) technology in community outreach efforts among underserved patient populations.
AI can be a powerful tool when it comes to spreading awareness about end-of-life options, according to Cathy Conway, CEO of California-based Hospice of Santa Cruz County. But deeper integration involves investments in technology and staff training that can come with challenges for some hospice providers.
Hospices weighing decisions about AI utilization must also consider the limited capabilities of this technology, which has a long way to go in terms of fully communicating the services that hospices provide, Conway indicated.
“For smaller nonprofits, every dollar counts these days,” Conway told Hospice News. “So, when we know our resources are limited, it’s about how we consider...
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