Hospice News June 3, 2024
Hospice industry organizations have voiced support for proposed updates to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, but raised questions on the implementation timeline.
The U.S. Centers for Medicare & Medicaid Services (CMS) included the updates in its proposed hospice payment rule for 2025. If finalized as written, the changes would take effect in January 2025. Performance on these surveys is crucial as more payers and consumers use public quality data to choose a hospice. It can also influence whether a hospice provider ends in CMS’ recently implemented Special Focus Program.
One key concern about the timeline is the need for vendors to develop updated electronic medical record (EMR) systems as well as methods of collecting the...
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