EHR Intelligence October 28, 2022
Home health agencies report high satisfaction with Epic EHR implementations for advancing interoperability, but some desire additional documentation enhancements.
Home health agencies are looking to EHR implementations from vendors like Epic and MEDITECH to improve interoperability and operational efficiencies, according to a KLAS report.
Among health system–owned agencies, Epic delivers the highest customer satisfaction. The report found that health system decision-makers are more satisfied with the Epic EHR than home health professionals. Decision-makers note integration as the main strength of the system, as it allows organizations to consolidate vendors.
Customers also appreciate the EHR vendor’s willingness to take feedback around developing new functionality to meet customers’ needs. Home health professionals would like to see some platform enhancements, such as...
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