MedCity News October 23, 2025
Arundhati Parmar

Providers increasingly accuse payers of delaying and denying reimbursement for claims. Now, UnitedHealth Group’s Optum subsidiary is hoping to change the dynamic through what they claim is a real-time claims management program leveraging tech.

During the annual HLTH conference in Las Vegas this week, Optum, the data analytics subsidiary of UnitedHealth Group, announced the launch of Optum Real, a real-time claims management system that is designed to remove the friction between providers and payers when it comes to submitting claims and getting reimbursed in a timely manner.

The announcement is not a moment too soon, given that provider resentment against what they believe is a policy of “delay and deny” by insurers has reached a boiling point. Executives from the...

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