HIT Consultant February 5, 2025
Lena Petrova, Founder and CEO of Ad Astra

According to the most recent data from the US Census Bureau’s American Community Survey (ACS), 29.6 million people in the US identified as having limited English proficiency (LEP). Put another way, over 8% of the US population has limited ability to read, speak, write, or understand English.

Not surprisingly, patients with limited English proficiency have worse healthcare outcomes than English-proficient patients, according to the AMA Journal of Ethics. These outcomes include extended hospital stays, a higher risk of surgical delays and more medical errors.

As American healthcare providers increasingly serve multilingual patient populations, they face the challenges of ensuring HIPAA compliance and safeguarding patient privacy. These additional challenges are particularly acute given the rise of telehealth and other digital...

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