HIMSSCast: How care collaboration impacts patients and providers
Healthcare Finance News September 13, 2024
Sutter Health in California has collaborated with PointClickCare’s ED Optimization to track patients who travel between ERs.
Emergency room physicians are familiar with patients who frequently return to their hospitals for care.
But ER physicians have little time to assess how many times that person has visited other ERs within the health system and no way to know if the patient has visited other hospitals in the region that aren’t connected. Patients may not be able to say or give a reason why they’re there.
That changed after Sutter Health collaborated with PointClickCare’s ED Optimization. It offers a fast look at a patient’s prior ER history and the reason for the visit, without wading through the EHR. If the reason...