Fierce Health Technology August 10, 2021
Whether it’s a patient app, symptom checker, digital concierge services or a telehealth platform, there’s little shortage when it comes to options for a “digital front door” in the modern healthcare landscape.
Particularly with the COVID-19 pandemic still in full swing, nearly every healthcare organization is developing or adopting new digital tools to facilitate a smoother patient experience and encouraging other healthcare stakeholders to do the same.
“Everybody who is not investing in a digital front door right now—or [not] investing in the tools that will be covering experience from the patient side and the clinician side—are potentially creating a lot of friction for the future,” said Yauheni Solad, M.D., medical director of digital health and telemedicine at Yale New...
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