HIT Consultant March 13, 2025
Prashant Prasannan, Sr. Director - Business Development at Trigent

As a young kid, I always wondered how my mother, with just a set of simple questions, could understand the root cause of my illness. She would ask about my symptoms, what I had eaten, how I was feeling—pieced together the information to diagnose and care for me even before we visited a doctor.

Years later, when I started visiting a doctor, the experience felt completely different from the care my mother had given me. It was more structured, standardized, almost mechanical—focused purely on the symptoms I described. I would explain what I was feeling, undergo a set of tests, and then wait for a diagnosis based on the results. It was methodical, yet impersonal, and lacked the warmth...

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