AHIMA November 16, 2020
The adoption of virtual patient care services, including remote patient monitoring, video conferencing, and patient engagement applications, was steadily rising among provider organizations before the declaration of the public health emergency this year.1 The COVID-19 pandemic merely accelerated adoption of these tools in an way that defies precedent in the annals of health IT.
Patients and providers have accepted the use of telehealth applications as the new normal for patient-provider interaction. In fact, a recent Updox survey showed that more adult patients are using telehealth services. Of the respondents, 65 percent said they enjoy using telehealth because the visits are more convenient than meeting their physician in an office, and 63 percent said they like not having to worry about...