Lexology December 5, 2023
On November 15, 2023, the US Department of Health and Human Services (HHS) released its updated Language Access Plan (Updated Plan) to further ensure that the limited English proficiency (LEP) community and individuals with disabilities can meaningfully access HHS-administered and -funded programs and activities. The Updated Plan establishes practical guidance, best practices and action steps for HHS agencies to develop their own agency-specific access plans.
In Depth
Appropriate communication is integral to ensuring that individuals can access healthcare and human services programs to which they are entitled. However, nearly 10% of the US population over age five has limited English proficiency (LEP), and many of these individuals are unaware of governmental assistance programs or how to access them. Data coming...
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