HomeCare November 24, 2025

The 2025 HHAeXchange survey showed a little over 63% of caregivers report a growing ease with technology

NEW YORK—HHAeXchange, a provider of management solutions for homecare providers, caregivers, managed care organizations (MCOs) and state Medicaid programs, announced findings from its 2025 Homecare Insights: Caregiver Voices Survey today. The annual survey, which polled over 8,200 caregivers, revealed a significant rise in their comfort with technology.

HHAeXchange said the survey shows a clear trend in technology adoption, with 65.3% of caregivers reporting that outdated or hard-to-use technology is the least challenging part of their job, an increase from 2023, when 55.6% said the same. The company said this growing ease with digital tools reflects an industry-wide transition toward simplified platforms that streamline...

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Topics: HIE (Interoperability), Patient / Consumer, Provider, Survey / Study, Technology, Trends
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