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In a Q&A, Joann Ferguson, the health system’s VP of revenue cycle, explains how the technology saves time and money and improves revenue cycle and clinical processes.
KEY TAKEAWAYS
– Healthcare organizations like Detroit’s Henry Ford Health are turning to AI to tackle medical coding, an inefficient and costly process that affects both clinical and revenue cycle operations.
– At Henry Ford Health, abstraction for bedside encounters comprises 20% of overall coding costs and takes an average of 40 minutes per patient.
– Joann Ferguson, the health system’s vice president of revenue cycle, says AI technology “reduces the daily workloads on physicians, medical coders, and billing administrators, driving better financial and operational performance while improving our coders’ job satisfaction.”
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