Healthcare IT Today April 16, 2024
For Rishi Sarna, MD, Chief Clinical Officer at Backline, communication is central. He points out that communications have lagged behind everything else in medicine, and are holding back progress in patient care and the physician experience. In the video interview below, we sat down with Dr. Sarna and Jackie Rice, VP and CIO at Frederick Health, to discuss these challenges and Frederick Health’s work with the Backline team to address them.
Dr. Sarna admitted that, traditionally, doctors have routinely sent photos over unprotected message channels to get consultations. This was a violation of HIPAA, but the doctors on both sides of the communication recognized it as crucial to patient care. With Backline, such transmissions can still continue, but they can...
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