HIT Consultant June 12, 2024
In 2019, my aunt was admitted to the hospital with heart failure. It was a harrowing experience for everyone involved.
My family, desperate for answers, waited for hours for a doctor to check-in. When they finally did, their time was limited and felt rushed. But the whole time, we couldn’t shake the uncomfortable feeling that we were nuisances, that our welcome had run its course. We were stuck in that cycle for days until my aunt was deemed stable enough to be discharged. Except she wasn’t.
Amidst all the mayhem of the hospital, my aunt’s physicians missed a critical diagnosis. Buried under the mountain of data within her electronic medical record was an up-trending creatinine level – an...