PYMNTS.com May 9, 2024

Increasingly, small- to mid-sized businesses (SMBs) operating in the healthcare field are using real-time payment technology to improve cash flow efficiency.

Thirty-eight percent of the healthcare SMBs PYMNTS Intelligence surveyed for “Small Business Real-Time Payments Barometer: Healthcare Edition” said real-time payments were their most-used payment method, with instant bank account-to-account payments (15%) and instant PayPal (13%) topping the list of preferred real-time methodologies.

PYMNTS Intelligence surveyed nearly 650 healthcare providers that generated less than $10 million in annual revenue for the report. The goal was to explore if and how these smaller healthcare firms use real-time payments.

Real-time payments are payments that are processed instantly and continuously, 24/7 year-round. Transactions are typically completed within seconds of being initiated — although...

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