Forbes September 4, 2024
— Nancy Blake, Ph.D., RN, chief nursing officer of Los Angeles General Medical Center
No one is more skilled at personalization than a nurse.
Nurses are the highly trained masters of individual care. They have to see and notice and respond and act—meeting each patient’s unique needs in the moment.
Who better to learn from?
This is article 10 in a 14-part weekly series, in which I am sharing insights from the 2024 Healthcare in the Age of Personalization Summit. We heard from a wide range of healthcare experts—leaders spanning all facets of healthcare organizations from the boardroom and C-suite to the patient’s bedside. We covered topics such as why personalization is important, how we can shape our organizational cultures...
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