Chief Healthcare Executive April 21, 2023
A survey of leaders indicated most said they weren’t very satisfied with the technology they are offering patients.
A survey by Waystar finds many healthcare executives aren’t satisfied with their financial payment software. (Photo: Ron Southwick)
Chicago – Many healthcare executives say they want more from their healthcare payments technology, according to a recent survey.
About 7% of executives, or roughly 1 in 14, described themselves as very satisfied with the payment technology used by patients.
The survey was produced by Waystar, a provider of software for health payments and The Health Management Academy. Waystar officials discussed the findings during the HIMSS Global Health Conference & Exhibition. The groups said they surveyed leaders from 35 health systems.
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