PYMNTS.com February 25, 2024

Last week’s data breach of United Health Group’s (UHG) prescription provider comes at a critical time in the digital transformation of connected healthcare. Just as evidence shows clinicians are seeing positive results from digital processes, the security of consumer data has taken another hit.

On Feb. 21 the healthcare giant confirmed that its subsidiary Optum was forced to shut down IT systems and various services after a cyberattack by “nation-state” hackers on the Change Healthcare platform. Optum operates the Change Healthcare platform, which is the largest payment exchange platform between doctors, pharmacies, healthcare providers, and patients in the U.S. healthcare system.

The breach caused complete disruptions at healthcare clinics, medical billing companies, and pharmacies. As Bleeping Computer reported, “the payment...

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