GlobeNewswire March 10, 2020
Patients demonstrate a willingness to pay healthcare bills via mobile devices
WATERTOWN, Mass., — athenahealth, Inc., a leading provider of network-enabled services for ambulatory and enterprise customers nationwide, today released a data analysis that looks at trends in patient payments from 2017 – 2019. A new athenahealth Research and Insights report, “Trends in Patient Pay” uncovers important patterns in how patients nationwide are paying their bills, highlighting the importance of a frictionless patient payment experience for both practices and patients.
The research, which was conducted to better understand the dynamics of patient obligations and payments, analyzed more than 158 million claims across 33 million patients who visited an athenahealth client in selected specialties over a 2.5-year period from July 2017...