Healthcare IT News December 1, 2025
Nathan Eddy

Staffing shortages and policy shifts are causing health system chief information officers to seek outside help as they work to manage technology imperatives, a KLAS report shows.

More than 80% of healthcare chief information officers expect their professional services budgets to hold steady or increase over the next year, even as financial pressures and workforce shortages intensify, according to a KLAS survey of 105 CIOs.

The study examined how organizations are using health information technology professional services to manage rising operational complexity and shifting federal policy.

CIOs reported that persistent staffing shortages, competition for technical talent and evolving reimbursement models continue to push health systems toward external partners for support.

Warren Whitford, KLAS vice president of client engagement, told Healthcare...

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