Forbes October 10, 2024
Spencer Dorn

Healthcare AI holds great promise, but promises do not pay the bills. In Bain and McKinsey surveys, American healthcare leaders reported expecting—even requiring—a positive return on their AI investments. However, demonstrating ROI is challenging and will remain a significant barrier to adoption for the foreseeable future.

AI’s Potential Benefits And Costs

Healthcare organizations could harness AI for various benefits, including improving quality of care, enhancing patient and staff experiences, accelerating research, and extracting more insights from data.

They may also use AI to directly increase revenue by boosting volume, speeding throughput, increasing risk adjustment and service level coding, and improving revenue cycle management. Meanwhile, AI could cut costs by reducing staffing needs, decreasing staff turnover, and improving supply chain efficiency.

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Topics: AI (Artificial Intelligence), Provider, Technology
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