eMarketer January 3, 2022
Erum Ahmed

The data: In 2022, about 74% of health system executives will likely invest in technology that supports patient access and convenience (like self-scheduling, bill-pay, and price transparency tools), per a December 2021 KLAS and Center for Connected Medicine Report.

Why it’s worth watching: In 2021, consumers demanded their digital healthcare experience to match their retail one—and healthcare execs are finally reacting.

Major online retailers like Amazon are increasingly offering consumers flexible payment options like Buy Now, Pay Later (BNPL)—and consumers want to see these sorts of payment plans in healthcare, too.

  • About 43% of US consumers would use BNPL to make high-value purchases, according to a 2021 joint report by PYMNTS and Amazon Web Services (AWS).
  • And about 36% of patients would like payment plan options if they’re not able to pay...

Today's Sponsors

H1
ZeOmega
Holon

Today's Sponsors

SalesSparx
Canton & Company

Today's Sponsor

Premier

 
Topics: Health System / Hospital, Patient / Consumer, Provider, RCM (Revenue Cycle Mgmt), Technology
Financial Impacts And Operational Implications Of Private Equity Acquisition Of US Hospitals
Hospital service lines shift after private equity acquisitions, study finds
Private-equity-acquired hospitals quickly buy into profitable service lines, for better or for worse
Private equity buys tend to target profitable hospitals in urban areas
Private equity acquisitions targeted large, high-margin hospitals over 15-year period