Health Plans Prioritize Integrated Solutions, Digital Transformation, and AI in 2025: HealthEdge Survey
HIT Consultant November 11, 2024
What You Should Know:
– HealthEdge, a provider of healthcare technology solutions, has released its annual survey of the healthcare payer market, revealing key priorities, investments, and challenges for the coming year.
– The survey, which gathered insights from over 450 healthcare executives, highlights a focus on integrated solutions, digital transformation, and artificial intelligence (AI).
Top Priorities for 2025
Health plans are prioritizing enhancements to integrated solutions or services (62%), digital transformation or technology upgrades (49%), and new product lines (47%). This indicates a strong emphasis on modernizing technology and streamlining operations to improve efficiency and member experience.
AI Gains Traction
AI is gaining momentum in the payer market, with 15% of respondents prioritizing investments in AI...