Health Plans and Employers Are Suffering an Onslaught of Point Solutions. Here’s How Digital Health Companies Can Ease Their Pain.

MedCity News June 23, 2023
Mark Luck Olson

For employers, it’s like having to buy a different cell phone for each contact. And for the consumer, navigating all the different digital platforms, the log-ins, the various apps – it’s a nightmare.

I have had a lot of conversations with payers and employer-sponsored health plans about adopting digital health. While many agree that digital health programs can improve the cost and quality of care for their members, they tell me they’re exhausted by the realities of managing dozens of digital health point solutions and their members are being overwhelmed.

In digital health, a point solution is defined as programs narrow in scope that tackle a single health condition, such as diabetes, congestive heart failure, musculoskeletal, behavioral health, and many...

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