Becker's Healthcare October 1, 2024
In 2024, U.S. healthcare technology experts reported that inefficiencies, system downtimes and poor health IT integration have contributed to industry losses exceeding $8 billion annually, up from $1.7 billion in 2017, according to an Oct. 1 survey from Black Book Research.
The survey, part of Black Book’s “What’s Hot and What’s Not in Healthcare IT Investments” report, included feedback from 907 healthcare professionals, highlighting the systems that failed to meet return on investment expectations after deployment.
Every participant in the survey reported facing financial losses, major workflow disruptions, reputational damage or the loss of key staff due to IT software or outsourcing initiatives at hospitals, physician practices, or payer organizations within the last decade.
Here are nine key findings from...
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