American Hospital Association August 14, 2018
Effective responses to disruptors rely on board/management partnership
Corporate boards, across industry sectors, are increasingly being called upon to support management as the company responds to how innovative competitors “disrupt” their existing business model. Blockbuster, Borders and ESPN are prime examples of established companies that have been pulled into the financial undertow created by nimble disruptors.
Trustee Talking Points
- Disruptors use technological innovations to draw customers away from traditional companies.
- Some disruptors want to develop a more contemporary patient experience at lower total costs.
- A board can be a highly effective partner to management’s efforts to confront disruptive threats.
- A “response plan” requires trustees to more readily acknowledge the threat posed by disruption.
In the context...
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