Becker's Healthcare May 3, 2024
Giles Bruce

Fifteen years after meaningful use incentives propelled the shift to EHRs, health system leaders told Becker’s that digitizing medical records has been a net positive for the industry — with some caveats.

“Regardless of your position, there is no doubt that EHRs have changed the face of healthcare,” said Sandra Hales, associate vice president for IT clinical applications at Phoenix-based Banner Health. “Patients now have timely access to records and data that is simplified for understanding, and there’s a level of inclusivity and responsibility for patients to engage in their own care.”

A challenge is that clinicians commonly feel an electronic screen has come between them and their patients, often for the purpose of increasing daily documentation for reimbursement, she...

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