HealthIT Answers September 4, 2024
Among the many weaknesses laid bare by the COVID-19 pandemic was the lamentable state of web accessibility. According to the Bureau of Internet Accessibility (BOIA), 90% of US adults said the internet was “essential” during the pandemic. However, more than 97% of homepages tested by BOIA in 2021 had identifiable issues preventing them from conforming with the Web Content Accessibility Guidelines (WCAG), the international standard for digital accessibility.
This accessibility disconnect puts people with disabilities at a significant disadvantage; unable to schedule vaccines, communicate with their providers, or schedule appointments. Correcting...
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