Becker's Healthcare October 17, 2024
Google Cloud forged several partnerships with significant health systems and health plans in the last few years to develop generative AI solutions and tools designed to reduce administrative burden. Their work couldn’t come at a better time, as burnout and inefficiencies plague hospitals across the country.
Google surveyed 821 healthcare providers, 209 payers and 2,079 adult consumers about generative AI in healthcare. The survey found:
1. Clinicians spend an average of 28 hours per week on administrative tasks and medical office and claims staff spend 34 to 36 hours per week on administrative responsibilities.
2. Administrative burden contributed to burnout and staff shortages for 82% of the clinician respondents and 81% of medical staff respondents. Around 77% of claims staff...
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