PYMNTS.com January 15, 2025
Independent pharmacies are adapting to new dynamics, with digital tools and patient expectations changing how they operate and deliver care. Once overshadowed by large chain pharmacies, these independent businesses are finding creative ways to stay competitive by integrating new technologies and expanding their roles beyond traditional dispensing services.
Good Neighbor Pharmacy, part of Cencora (formerly AmerisourceBergen), has become a key ally for independent pharmacy owners. The organization provides tools and resources that help members meet modern challenges, from optimizing day-to-day operations to engaging customers and strengthening community relationships. By leveraging digital solutions, Good Neighbor Pharmacy is helping pharmacies remain competitive while continuing to offer trusted healthcare services.
Staying True to Its Mission
In an interview with PYMNTS, Jenni Zilka, senior...
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