Becker's Healthcare June 13, 2024
Jerry Tillinger, CEO of US Digestive Health, joined Becker’ to discuss his key tips for maintaining good relationships with payers.
Editor’s note: This interview was edited lightly for clarity and length.
Question: What payer behavior is concerning you in the GI industry currently?
Jerry Tillinger: The payers are working on their bottom line, just like every other business. They’re looking for opportunities to reduce cost all the way around, even while they’re increasing premiums. That’s a continued dynamic with the payers. We’ve got long-term, stable relationships with our commercial payers. We do occasionally go into negotiation cycles that can be a little chippy as we advocate for our patients’ access and proper reimbursement, and the payors advocate for keeping...