Getting Retail Primary Care Right: 5 Ways to Fix a Broken Model

4sight Health November 5, 2024
Bryan Becker

Getting a medical checkup the same place you pick up groceries — aka retail primary care — has gained a lot of hype, but plans to put primary care doctors inside Walmart, Walgreens and CVS are running out of steam. The ups and downs of retail primary care raise fundamental questions for anyone paying attention, especially regarding these three areas:

1. Program design
2. Business-model durability
3. Retail primary care’s place within the broader healthcare ecosystem

Patients certainly benefit from increased primary care access through retail delivery channels. For that reason alone, the retreat of retail primary care providers from the marketplace is cause for significant concern. Fundamental care transformation requires easy and affordable access to primary care services. Unfortunately, standalone...

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