HealthsystemCIO.com February 25, 2025
Healthcare IT executives often grapple with moving digital transformation initiatives from pilot programs to full-scale implementations. Crystal Broj, Enterprise Chief Digital Transformation Officer at the Medical University of South Carolina (MUSC), offers insights into overcoming these hurdles, emphasizing the importance of strong governance, IT collaboration, and iterative change management.
“Digital transformation isn’t just about technology—it’s about process and culture change,” Broj explains. MUSC’s approach focuses on ensuring pilot projects transition effectively into broader system-wide implementations.
One challenge many health systems face is “pilot fatigue,” where too many small-scale projects drain resources without clear pathways to expansion. Broj stresses the importance of first assessing available technology within an organization before seeking external solutions. “Our EHRs are rich with features, and sometimes...
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