McKinsey August 12, 2024
A survey of doctors in Germany offers insights into how they feel their work has changed since the COVID-19 pandemic began, where their challenges lie, and what solutions could help overcome them.
The German healthcare system, renowned for its efficiency and quality of care, is at a critical juncture in the postpandemic era. The results of a McKinsey survey of physicians in Germany highlight substantial challenges that could be affecting the quality and reliability of patient care (see sidebar, “Research methodology”). The survey results also inspire optimism, however: most physicians believe the issues could be resolved with technology-enabled solutions, innovative organization designs, and revamped processes.
Among the key findings, respondents indicated staff shortages and high levels of bureaucracy prevent them...