Hospice News September 23, 2024
Jim Parker

Gentiva in 2024 and 2025 is laser-focused on staff retention and building out its palliative care platform Empatia.

Workforce shortages have plagued the hospice community for years, along with the health care sector at large. This has led to a sharpened focus among many providers on hiring and keeping employees, particularly when it comes to clinicians.

Gentiva, among other initiatives, is investing in staff education to help develop clearer career paths, stave off burnout and boost retention, according to Chief Clinical Officer Jacqueline Lopez-Devine.

“Education is very, very important to the concept of staff retention — taking newer staff that walk into the industry. We have thoughtful training programs that teach them even the concept of work-life balance, professional balance,”...

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