HIT Consultant March 18, 2025
What You Should Know:
– Quest Diagnostics, a provider of diagnostic information services announced a strategic collaboration with Google Cloud to enhance its data management, improve data analytics, and personalize customer experiences.
– The partnership will leverage Google Cloud’s advanced data analytics and generative AI (gen AI) technologies to transform various aspects of Quest’s operations.
Google Agentspace Integration
A key component of this collaboration is the integration of Google Agentspace, a platform that utilizes gen AI to connect employees and customers with enterprise-wide knowledge. This will automate complex tasks through intelligent, customizable agents, marking one of the first implementations of these technologies by a national laboratory provider across R&D, customer experience, and operations, all while maintaining stringent data...
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