Harvard Business Review June 10, 2024

By Martin Holste and Mark Weiss

Cybercriminals have more powerful tools than ever to compromise environments and threaten businesses. They use generative AI (GenAI) to install ransomware faster; deep-fake social engineering; cheap yet advanced spear-phishing attacks; sophisticated coding abilities; and even turnkey ransomware underground storefronts.

Such a range of AI-aided weaponry can leave security operations staff feeling hopeless. Often underfunded and understaffed, security teams must defend against all attacks from all routes, at all times. They need to investigate every alert, no matter how seemingly minor, as a threat. Keeping up means fighting fire with fire: employing GenAI to move quickly and scale a small staff for a big challenge.

To investigate every alert, companies can now use GenAI-powered tools...

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