Forbes October 15, 2024
Dan Adika is CEO of WalkMe, digital adoption leaders empowering every organization to realize the promise of its technology.
The immediate appeal of ChatGPT is obvious. An intuitive interface serves up endless answers at the click of a button. The generative AI (GenAI) behind the chat isn’t just an instant encyclopedia offering original output every time. It can enable us to ideate faster and plan more effectively. Putting GenAI to work in a business context can go even further, helping to expedite real-world workflows and improve productivity.
But using GenAI for work is more complicated than asking ChatGPT a question: In fact, 91% of Americans recently surveyed said they “failed to effectively use AI at work on the first try.”...